Shipping Policy

Shipping & Delivery Policy

At Oliver Cabell, we aim to deliver your orders promptly and securely. Please review our shipping policy below for details on order processing, carrier transit, and delivery expectations.

1. Order Processing Time

All standard orders are typically processed and handed over to our carrier partners within 1 to 3 business days [Merchant Notice: Confirm order handling times]. Orders are processed Monday through Friday, excluding major federal and warehouse holidays.

2. Shipping Destinations & Methods

We provide standard and expedited domestic shipping, as well as worldwide international delivery. Available shipping methods and estimated transit times are displayed at checkout based on your delivery address [Merchant Notice: Confirm carriers and regional delivery estimates].

3. Order Tracking

As soon as your shipment is dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier link. Please allow up to 24–48 hours for tracking activity to register in the carrier system.

4. Customs, Duties & Taxes for International Orders

For international shipments delivered outside the United States:

• Import duties, taxes, customs clearance fees, and brokerage charges may apply depending on destination country laws [Merchant Notice: Clarify if shipments are DDP or DDU].
• Unless explicitly collected at checkout, any applicable import customs fees and taxes are the sole responsibility of the recipient upon delivery.

5. Delivery Delays & Carrier Exceptions

While we work closely with our carrier partners to ensure timely transit, unexpected delays may occasionally occur due to severe weather events, peak holiday volumes, customs clearance inspections, or remote destination logistics.

6. Address Verification & Delivery Issues

Please double-check your shipping address and contact details before confirming your order. We are not responsible for packages misdelivered or delayed due to incomplete or incorrect address details provided by the customer. If a package is marked delivered but not found, please contact us at leif.adams@mail.com within 5 days.